Thank you for choosing StoreBox LLC. To ensure your peace of mind while shopping, we offer a simple and transparent return and refund service.
Return Period
Customers can apply for a return within 30 days of receiving the goods.
Return of Opened Goods
We support returns after opening. If you are not satisfied with the received suitcase, even if it has been opened, you can still contact customer service to apply for a return.
However, the goods should be in basic integrity and should not have any damage caused by human error, severe wear, or conditions affecting normal use.
Returns for Quality Issues
If the goods have quality issues, are damaged during transportation, or you received the wrong goods, please contact us as soon as possible after receiving the goods and provide relevant photos. After confirmation, we will arrange a refund or exchange service for you.
Refund Policy
After the warehouse confirms receipt of the returned goods, we will process the refund within 3-5 business days.
The refund will be returned to the original payment method.
The arrival time of the funds may vary depending on the bank or payment institution.
Return Process
Contact customer service to submit a return request.
Provide your order number and reason for return.
Please return the item to us according to the return information provided by customer service.
The warehouse will process the refund after verification.
Return Address
To return an item, please contact customer service first:
Email: service@storebox.fun
Return Address: 6707 GENEVA LN TEMPLE HILLS MD 20748
Please do not return the item without confirmation, as this may affect the return processing.
Contact Us
For any return or refund issues, please contact us:
Email: service@storebox.fun
Phone: 7209861055
We will assist you as soon as possible.
