- What products do you sell?
StoreBox LLC primarily sells various styles and sizes of luggage, including travel suitcases, carry-on bags, and business suitcases, to meet different travel needs.
- How long does it take to ship after I place an order?
Generally, orders will be processed and shipped within 1-3 business days after successful payment.
- How can I check my order status?
After your order is shipped, we will send you tracking information via email. You can check the delivery progress using the tracking number.
- What payment methods do you accept?
We accept the major credit cards, debit cards, and other secure payment methods shown on the website checkout page.
- Can I cancel my order?
If your order has not yet shipped after submission, you can contact customer service to request cancellation. For shipped orders, please follow our return policy for returns.
- Can I return the goods after receiving them?
Yes. You can apply for a return and refund according to our return policy.
- Can I return the goods after opening them?
Yes. If you are not satisfied with the product, you can contact our customer service team to apply for a return.
- What if there is a quality problem with the suitcase?
If the received product has a quality problem or is damaged in transit, please contact us promptly and provide relevant photos. We will assist you with the exchange or refund process.
- Will the subscription automatically renew after purchase?
No. All products are sold on a one-time basis; the fee is only charged at the time of order placement. There is no subscription or automatic renewal service.
